Privacy Policy – The Joan Amsterdam
Effective Date: [DD Month YYYY]
Introduction
At The Joan Amsterdam, accessible from https://www.thejoanamsterdam.com, we value the privacy of our guests and visitors. This Privacy Policy explains what personal data we collect, how we use and protect it, and the rights you have under the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Dutch Implementation Act (Uitvoeringswet Algemene verordening gegevensbescherming – "UAVG").
1. Information We Collect
We collect information to provide and improve our services.
1.1 Personal Information
When you make a reservation, subscribe to our newsletter, or contact us, we may collect:
• Name
• Email address
• Telephone number
• Reservation details (date, time, number of guests, dietary requirements)
1.2 Non‑Personal Information
When you browse our website, we automatically collect:
• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent
• Referring URL
1.3 Cookies & Similar Technologies
We use cookies and comparable techniques to recognise your browser, improve site performance, and tailor content. Please see our Cookie Policy for details.
2. How We Use Your Information
• To confirm and manage reservations or enquiries
• To personalise and optimise our website and services
• To send news, offers, or event updates (only if you have opted in)
• To detect, prevent, and mitigate fraudulent or security‑related activities
• To comply with Dutch and EU legal obligations
3. Legal Bases for Processing
We process your personal data only when we have a lawful basis as defined in Article 6 GDPR, including:
• Contract – processing reservations or providing requested services
• Consent – marketing communication (you may withdraw consent at any time)
• Legal obligation – record‑keeping under Dutch tax laws
• Legitimate interests – ensuring website security and service quality
4. Sharing Your Information
We do not sell your personal data. We may share it only with:
• Service providers who host our website, process payments, or provide IT and customer‑support services (bound by data‑processing agreements)
• Legal authorities when required to comply with the law or protect the rights, property, or safety of The Joan Amsterdam, our guests, or others
5. International Transfers
If we transfer your data outside the European Economic Area, we will ensure appropriate safeguards such as EU Standard Contractual Clauses or an adequacy decision by the European Commission.
6. Data Retention
We keep personal data only as long as necessary for the purposes set out in this Policy or as required by Dutch law (e.g., fiscal retention obligations of 7 years). Afterwards, data will be securely erased or anonymised.
7. Security Measures
We implement industry‑standard technical and organisational safeguards, including encryption, access controls, and regular security reviews. No internet transmission is completely secure; therefore, absolute security cannot be guaranteed.
8. Your Rights
Under the GDPR and UAVG, you may:
• Access – request a copy of your personal data
• Rectify – correct inaccurate or incomplete data
• Erase – request deletion of data when no longer needed
• Restrict – limit processing under certain conditions
• Object – oppose processing based on legitimate interests or direct marketing
• Data portability – receive data in a structured, machine‑readable format
• Withdraw consent at any time for marketing emails
To exercise these rights, email privacy@thejoanamsterdam.com or write to our postal address below. We will respond within one month (extendable by two months for complex requests, as permitted by Article 12 GDPR).
If you believe we have not handled your request appropriately, you may lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority) at https://autoriteitpersoonsgegevens.nl.
9. Third‑Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before providing personal data.
10. Children’s Privacy
Our services are not directed to individuals under 16 years of age, and we do not knowingly collect data from minors. If we discover such data, we will delete it promptly.
11. Updates to This Policy
We may revise this Privacy Policy from time to time. The updated version will be published on this page with a revised Effective Date. Significant changes will be announced on our website or via email where appropriate.
12. Contact Us
The Joan Amsterdam
Joan Muyskenweg 14
1114 AN Amsterdam‑Duivendrecht
The Netherlands
Email: privacy@thejoanamsterdam.com
Phone: +31 (0)20 123 4567
Consent
By using our website, you agree to the terms of this Privacy Policy.
This document is provided for general informational purposes only and does not constitute legal advice. We recommend consulting a qualified legal professional to ensure full compliance with GDPR, UAVG, and any other applicable laws or sector‑specific regulations.